Support at Your Fingertips
Encountering a roadblock while navigating the exciting world of fantasy cricket? Or perhaps you're seeking expert advice to refine your FantasyHoops strategies on CricketProPlay? Whatever the challenge, our dedicated support team is here to guide you every step of the way. Dive into our comprehensive library of resources designed to enhance your experience, or reach out to us directly for tailored assistance. At CricketProPlay, we believe in empowering every player with the tools and knowledge they need to succeed. Whether you’re a seasoned strategist or just starting out, rest assured that help is always within reach.
Quick Fixes for Common Issues
Stuck on a problem? Explore these solutions to quickly address frequent concerns and get back to enjoying CricketProPlay.
Why can’t I access my account?
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Double-check that your phone number is accurate and properly entered.
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Verify whether your account has been activated through the confirmation process.
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If you're still unable to log in, reach out to our support team for personalized assistance.
The app keeps crashing. How can I fix this?
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Start by rebooting your device and relaunching the app to see if the issue resolves itself.
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Ensure that you’re using the most recent version of the app available in your app store.
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Consider clearing the app’s cache or uninstalling and reinstalling it for a fresh start.
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If the crashes persist, send us a detailed report outlining the steps leading up to the problem so we can investigate further.
How can I reset my league preferences?
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Navigate to your league management panel and select the "Settings" option.
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Choose the "Reset Preferences" feature and confirm your decision to proceed.
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A word of caution: once you reset your settings, they cannot be restored automatically.
Why aren’t notifications coming through?
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Confirm that notifications are turned on within the app’s internal settings menu.
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Make sure your device allows notifications from CricketProPlay in its system settings.
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Restart the app and test whether notifications begin appearing as expected.
Encountering Issues?
Our proficient support squad is on standby, ready to guide you through any challenges or inquiries you may face while exploring the magical world of CricketProPlay.
Support Request Form